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UnionPay services since November, 2006 Local service hotline 810-800-800-95516
In Russia, more than 85% POS terminals and ATMs accept UnionPay cards.
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Russia – Ancient Eastern Europe ContinentIn addition to the Red Square in Moscow and the magnificent Kremlin, you can encounter the deepest and purest Baikal worldwide in Russia, or appreciate the beautiful scenery of black sea upon traversing the Siberian forest by train. Besides, it’s available to take a cultural trip, such as watching a ballet performance in Mariinsky Theatre or appreciating classics collected over 200 years and now displayed in the Winter Palace. Take your UnionPay card (card number starting with 62) to visit the ancient Eastern Europe Continent. -
Enjoy Russia with UnionPay services and privilegesIn Russia, about 600,000 POS terminals and 100,000 ATMs accept UnionPay cards, covering stores, supermarkets, restaurants and duty-free shops most popular among tourists. -
POS acceptanceMerchants with the signage of
all accept UnionPay cards, including the famous TSUM department store and duty free shops in airports like ParfumPalace, Imperor china, Babochka, etc. Besides, UnionPay card can be accepted in Cafe Pushkin, Turandot, Orange 3, Shinok, Bochka, Fahrenheit, Radisson Royal, Kempinski and other restaurants and hotels. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.
Paying with UnionPay credit card at some local merchants requires no PIN. Cardholders can complete the payment following the instruction of the cashier. You can also refer to relative service guide at “Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN”.
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Cash withdrawalIn Russia, more than 85% ATMs accept UnionPay cards for withdrawing Russian roubles. These ATMs are located in airports, hotels, supermarkets, and drugstores in dozens of cities including Moscow, St. Petersburg and Vladivostok. There are signage or the signages of the following banks and institutions:
on these ATMs or the ATM screen. Some ATMs accept UnionPay chip cards, and many provide the interface in Chinese.
Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s). -
ChargesATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Russia: some ATMs will charge commission fee, which is charged by the local banks in Russia and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee. -
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.
